Our Product License entitles you to the usage of our software in accordance with the number of licenses you have purchased and in compliance with the purchased product(s) END-USER LICENSE AGREEMENT (EULA) agreement.  Our Standard Period Support plan includes email technical support and access to all the updates for your purchased product(s) within a period of 60 (sixty) days starting from the date of your purchase.

Our Annual Product Subscription License entitles you to the usage of our software in accordance with the number of licenses you have purchased and in compliance with the purchased product(s) END-USER LICENSE AGREEMENT (EULA) agreement.  Additionally, this plan includes email technical support and access to all the updates for your purchased product(s) for a period of one year starting from the date of your purchase.

Our components licensing model is per developer.  You can distribute the runtime control file(s) listed in the END-USER LICENSE AGREEMENT (EULA) agreement royalty free as part of your application(s) that reference it, however, you cannot distribute the control separately from your application.  You only pay for each developer license.  For example, if you are the only developer using any of our components, you would only need to purchase a single license for each component used.  If there are more than one developer using any of our components in their application development, you would need to purchase licenses for each component in accordance with the number of developers using it.

Arcadia Software Development ("Arcadia") may provide support services for its produced software only for approved registered users ("Support Services"). Use of Support Services is governed by Arcadia policies and programs described in the user manual, in "on-line" documentation, and/or in other Arcadia-provided materials. Arcadia Support Services policies, programs, and pricing are subject to change at anytime without prior notification.

You are entitled to a full refund of any payment made for any Arcadia Software Development Corporation produced computer software and, as applicable, associated media, printed materials, and "on-line" or electronic documentation by so requesting and uninstalling online purchased media and/or returning any media and materials in unopened, unused condition within fifteen (30) days after date of payment. Refunds will not include shipping and handling cost.

Arcadia Software Development may offer from time to time special discounts to customers. These special discounts are valid for a period of thirty (30) days from the offer date unless stated otherwise on the related discount promotion.

Arcadia Software Development will not refund any discount and/or payment made for software and/or other items that are not developed or produced by Arcadia Software Development Corporation, even when purchased through this website.